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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 73919
Experience:  Electronics Engineer
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I am locked out on my samsung A40 mobile cant remember my

Customer Question

i am locked out on my samsung A40 mobile cant remember my pattern code how can i get in to my phone
JA: When were you last able to use your phone?
Customer: last night
JA: Have you tried a Factory Reset? This will erase the phone's contents, but the Smartphone Expert can walk you through restoring your photos, contacts and other data from a backup (if you have one).
Customer: yes caant get into rht ether
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: no thankyou
Submitted: 11 days ago.
Category: Electronics
Expert:  Richard replied 11 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

To try to reset the pin remotley please go to

https://findmymobile.samsung.com/

And sign in with your samsung account and chose to unlock the device

Let me know how you go please

Customer: replied 11 days ago.
i will let you know Richard
Expert:  Richard replied 11 days ago.

Thanks

Customer: replied 10 days ago.
Richard sorry it took so long to reply I have now solved the problem thank you for your help
Expert:  Richard replied 10 days ago.

You are welcome