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Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
To see if it is available
Open your phone's Settings app.Near the bottom, tap System And then Advanced And then System update.
Let me know how you go please
It is not then if none are available for it sorry
I did, I said
Ok, all the best