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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 73796
Experience:  Electronics Engineer
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S the Samsung Galaxy S10e model number SM-G970F eligible for

Customer Question

s the Samsung Galaxy S10e model number SM-G970F eligible for the update to Android 10 in UK? Mine appears to be a 2019 model?
JA: How long has this been going on with your Galaxy? What have you tried so far?
Customer: My S10e has only got Android 9 and will not update to android 10.
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: no
Submitted: 6 days ago.
Category: Electronics
Expert:  Richard replied 6 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

To see if it is available

Open your phone's Settings app.
Near the bottom, tap System And then Advanced And then System update.

Let me know how you go please

Customer: replied 6 days ago.
There is no system update available hence I am worried this particular model of samsung S10e is not eligible
Expert:  Richard replied 6 days ago.

It is not then if none are available for it sorry

Customer: replied 6 days ago.
No just give me a straight answer please.
Expert:  Richard replied 6 days ago.

I did, I said

It is not then if none are available for it sorry

Customer: replied 6 days ago.
OK goodbye, I will now end my trial with just answer. Great Money Tree idea, but not for me!!!
Expert:  Richard replied 6 days ago.

Ok, all the best