Thank you for using JustAnswer, an independent question and answer portal. My name is***** am sorry that you are experiencing this issue with your Internet. I know it can be frustrating. I am happy to assist you and will do my best to resolve it for you quickly.
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First, please power off your modem, router and any extenders. Wait 3 minutes. Next, turn them back on. Wait another 3 minutes. Then restart your device, such as computer, TV, streaming device, printer or phone. Then test.
Thank you so much for giving me the opportunity to help you. I really appreciate your patience through this process. My goal is to provide you with excellent service. Please feel free to reply with any questions.
Expert Level Professional Consultant with over 25 years of experience