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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 74040
Experience:  Electronics Engineer
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I always experience drop calls on video calling in fb, fb

Customer Question

Hi, I always experience drop calls on video calling in fb
JA: Which Facebook product do you have?
Customer: fb messenger
JA: What have you tried so far with your Messenger?
Customer: I tried videocalling
JA: Anything else you want the Software Expert to know before I connect you?
Customer: but since the tablet was updated, it kept the videocalling on fb
Submitted: 15 days ago.
Category: Electronics
Expert:  Richard replied 15 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please hold the power button on the device until you see a menu and choose power off.
Then power on the device and tell me if it still has the problem.
Thank you