Ask an Electronics Question, Get an Answer ASAP!
Hi! Welcome to Justanswer.com, an independent paid question and answer platform that is home to the best experts in the world! My name is ***** ***** I will be assisting you today.
I understand how frustrating your issue can be but I will try to work as fast as possible to a resolution to your issue. With that being said, please view the steps below to fix your issue. If the initial steps do not fix your issue, please reply back and I will continue to assist you.
Unplug the power cord to your TV
Wait 10 minutes
Plug it back in and power on
Wait 5 minutes
Check to see if your issue continues and let me know the results. If the issue continues, please let me know how old the TV is.
I have reviewed the issue that you are having, the steps that you have tried, and the age of your unit. After reviewing that information, I have determined that your unit has a hardware failure and due to the age of the unit and the issue, it would be cheaper to replace it than to repair it since it is outside of the warranty period.
I apologize that I had to deliver the bad news to you. Please understand that we do not like to deliver bad news because our rating on the site is based on the feedback of our customers so bad news situations are difficult to deal with. Thankfully, a large majority of our customers are understanding that we are just messengers in the situation.