Ask an Electronics Question, Get an Answer ASAP!
Greetings and Welcome to JustAnswer.
I am Andrew your Support Technician with over 30 years of experience, it can be very frustrating when electronic devices go wrong but from my experience misconfiguration are usually the problem and they can be quickly resolved with the right advice and assistance. Please allow me a few moments to investigate, I will respond at the earliest either requesting more information or providing further information.
Thank you for your patience while I investigated your question. I will need some additional information in this instance as the information provided initially has not been very clear, I hope that is ok with you.
As I have not heard back from you with the information requested, I will have to provide my answer based on the information you have provided us already, this may not be accurate, however, if you do wish to provide me with more information I can then look into investigating further!
I have reviewed the information you have provided us initially and based on that, I have been able to understand you require a new Television remote, however, I was unable to establish the make and model of you TV for me to locate the specific remote required.
TV Remotes are fairly straight forward to find and the way to locate them is by using market places such as Amazon, search from the make and model of your tv followed by the word remote on Amazon,co.uk and you will see a number of listing with the relevant remote control.
I hope the information provided today helps and if you have any questions or require any further assistance, please let me know and I will do my best to answer those!