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Richard, Engineer
Category: Electronics
Satisfied Customers: 75582
Experience:  Electronics Engineer
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I have a problem with my spotify i get interupted in my

Customer Question

Hello i have a problem with my spotify i get interupted in my session when i am playing my tunes it auomatically goes ti a I PHONE its happening more regular now can you please sort.
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: no thats the problem i dont have a smartphone i get interupted when im on my computer
JA: How long has this been going on with your smartphone? What have you tried so far?
Customer: no i dont have spotify on my phone its on my computer
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: this iphone is not my device i get interupted when on my computer
Submitted: 20 days ago.
Category: Electronics
Expert:  Richard replied 20 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please hold the power button on the device until you see a menu and choose power off.
Then power on the device and tell me if it still has the problem.
Thank you

Customer: replied 20 days ago.
Do you mean i have to swtch my computer off then turn it back on
Expert:  Richard replied 20 days ago.

yes please

Customer: replied 20 days ago.
Hello Richard has the problem been sorted.
Expert:  Richard replied 20 days ago.

Check and see please once you complete the instructions I gave you.