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Richard, Engineer
Category: Electronics
Satisfied Customers: 75478
Experience:  Electronics Engineer
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I received my new card as my old card was damaged will the

Customer Question

I received my new card as my old card was damaged will the pin number to make transactions be the same
JA: What's the brand and model of your product?
Customer: Standard card
JA: What have you tried so far?
Customer: I tried my pin it was declined, I tried ­čĆž declined
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: This card is master card my other card was not
Submitted: 15 days ago.
Category: Electronics
Expert:  Richard replied 15 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

The pin for this would have been sent to you a few days earlier, it was a letter telling you to call a number to set it.

If you cannot find this please then call on 0800 964 767 to set it over the phone.

Let me know how you go please.

Thank you