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Thank you for your question. My name is ***** ***** I look forward to assisting you.I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please use my link below to reset the passwordhttps://account.live.com/password/resetOnce the password ***** ***** try to sign into the account.Please let me know exactly what happensThank you
Can you please call the phone number linked to the account and see if someone answers it.
If so, please ask then for the code and use this to reset the password.
Let me know how you go please
ok, you will need to wait until they return it or ask your phone provider to send you a new Sim.
You can then put that into another phone to reset the password.
You are welcome and all the best