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michelleclive
michelleclive, Customer Service
Category: Electronics
Satisfied Customers: 8170
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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I'm having problems logging into my Facebook account, What

Customer Question

I'm having problems logging into my Facebook account
JA: Which Facebook product do you have?
Customer: What do you mean
JA: The Software Technician will be able to walk you through that. What have you tried so far with your Facebook software?
Customer: My password ***** phone number it still say its disabled
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: Yes I need my Facebook profile and messanger to use
Submitted: 18 days ago.
Category: Electronics
Expert:  michelleclive replied 18 days ago.

Hello and welcome to JustAnswer. I'm Michelle and I will be assisting you today.
You are at www.justanswer.com services.I will try my best to assist you.

Expert:  michelleclive replied 18 days ago.

If I understand, you are unable to sign into Facebook or Messenger.

Let me know that do you get invalid password ***** or account disabled message or something else?

Expert:  michelleclive replied 18 days ago.

Without the information I asked for in my request, I can only give you this general answer:

Try to sign in on Facebook using the link below:

http://www.facebook.com

If you face a problem signing in due to invalid username or password ***** try to recover the account using the link below:

https://www.facebook.com/login/identify?ctx=recover

Facebook account recovery totally depends on on the phone number or alternate email linked to the account.

So, if you have lost access to the recovery email/phone you will not be able to access the reset codes sent by facebook on it.