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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 75526
Experience:  Electronics Engineer
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Customer Question

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JA: What's the brand and model of your product?
Customer: samsung 40
JA: What have you tried so far with your Samsung product?
Customer: Im trying to increase my data which has run iut
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Submitted: 14 days ago.
Category: Electronics
Expert:  Richard replied 14 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

To increase this you will need to please contact your phone provider as they will need to increase the amount of data used for your plan.

Once done, your phone can then use the additional data.

Let me know how you go please.

Customer: replied 14 days ago.
I cannot contact my phone provider
Expert:  Richard replied 14 days ago.

Who is your phone provider?