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Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
To increase this you will need to please contact your phone provider as they will need to increase the amount of data used for your plan.
Once done, your phone can then use the additional data.
Let me know how you go please.
Who is your phone provider?