Ask an Electronics Question, Get an Answer ASAP!
Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble with your reader. I know that can be frustrating. Hopefully, we can get this resolved quickly.
This is usually an issue with the Firmware, so I would first like you to do this please.
Remove the charger from the Reader and hold the power button to off for 60 seconds.
Release, then connect the charger and try to turn on the Reader and pay.
Let me know the results please
To check, you did the instructions I gave you?
Visit the page for your account - https://www.amazon.com/manageyourkindle
- Log into using your Amazon account (the same Amazon account you have registered on your Kindle)
On the right side select "Settings"
Under 'Kindle Payment Settings' (first option)
Click 'Edit Payment Method'
Change your credit card details.
Restart your Kindle and it will update
If you are not happy with my service and wish for a refund, please go to https://www.justanswer.com/help/ and click the contact us button on the right side of the page
Thank you and all the best.
I do not see this sorry, for any payment questions please direct this to customer service on***@******.***