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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 75582
Experience:  Electronics Engineer
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My outlook email account has been locked, No, No, No

Customer Question

My outlook email account has been locked
JA: Are you logged into your Outlook account on any other devices?
Customer: No
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: No
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No
Submitted: 17 days ago.
Category: Electronics
Expert:  Richard replied 17 days ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.
I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please use my link below to reset the password
https://account.live.com/password/reset
Once the password ***** ***** try to sign into the account.
Please let me know exactly what happens
Thank you

Customer: replied 17 days ago.
Nor working
Customer: replied 17 days ago.
Not working
Expert:  Richard replied 17 days ago.

What happened when you did the instructions I gave you?