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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 75580
Experience:  Electronics Engineer
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Will not accept my log in, Apple I pad, never, Yes, yes was

Customer Question

Will not accept my log in
JA: Just to clarify, what device or product are you trying to access?
Customer: Apple I pad
JA: When did you last change your password ***** Apple ID?
Customer: never
JA: Did you try resetting through Apple's online account reset tool?
Customer: Yes
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: yes was my Hotmail account disappeared
Submitted: 15 days ago.
Category: Electronics
Expert:  Richard replied 15 days ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.
I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please use my link below to reset the password
https://iforgot.apple.com/password/verify/appleid
Once the password ***** ***** try to sign into the account.
Please let me know exactly what happens
Thank you