How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Andrew Balfour Your Own Question
Andrew Balfour
Andrew Balfour, Electronics Technician
Category: Electronics
Satisfied Customers: 812
Experience:  Over 30 Years Experience!
Type Your Electronics Question Here...
Andrew Balfour is online now

How to configure a canon PIXMA 2522 with this computer, An

Customer Question

How to configure a canon PIXMA 2522 with this computer
JA: What kind of computer or device are you printing from?
Customer: An ASUS C523NA-BR0067 chromebook
JA: How long has this been going on with your Pixma?
Customer: The Chrome book is new and does not have a slot for a CD
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: The Chrome book is new and the printer is at least five years old
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: No I do not think so
Submitted: 21 days ago.
Category: Electronics
Expert:  Andrew Balfour replied 21 days ago.

Greetings and Welcome to JustAnswer.

I am Andrew your Support Technician with over 30 years of experience, it can be very frustrating when electronic devices go wrong but from my experience misconfiguration are usually the problem and they can be quickly resolved with the right advice and assistance. Please allow me a few moments to investigate, I will respond at the earliest either requesting more information or providing further information.

Expert:  Andrew Balfour replied 21 days ago.

Thank you for your patience while I investigated your question. I will need some additional information in this instance as the information provided initially has not been very clear, I hope that is ok with you.

  1. Could I confirm you are wanting to install your printer on a chrome book?

Expert:  Andrew Balfour replied 21 days ago.

As I have not heard back from you with the information requested, I will have to provide my answer based on the information you have provided us already, this may not be accurate, however, if you do wish to provide me with more information I can then look into investigating further!

Based on the information you have provided it sounds like you have a query relating to installing a printer. I would recommend you follow the steps below to assist you complete the installation. 

  1. At the bottom right, select the time.

  2. Select Settings .

  3. At the bottom, select Advanced.

  4. Under "Print and scan," select Printers.

  5. Under "Available printers to save," next to your printer, select Save.

  6. Check that your printer appears at the top, under "Saved printers."

  7. More information can be found via -

I hope the information provided today helps and if you have any questions or require any further assistance, please let me know and I will do my best to answer those!