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*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 13746
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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My sky remote is frozen on itv 4, My sky remote control, sky

Customer Question

My sky remote is frozen on itv 4
JA: What device is frozen?
Customer: My sky remote control
JA: What's the brand and model of your product?
Customer: sky q
JA: What have you tried so far?
Customer: i have pressed all the buttons nothing is happening
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: I have also put in new batteries.
Submitted: 20 days ago.
Category: Electronics
Expert:  *ElectronicsTech replied 20 days ago.

Welcome to JustAnswer .

My name is ***** ***** I will be your Technical Support specialist today.

I am sorry to hear that you are having this issue, hopefully we can get this resolved quickly.

If no buttons are responding Try completely resetting your Bluetooth remote. Press 7 & 9 together on the remote until it's led flashes four times. Then press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

Expert:  *ElectronicsTech replied 19 days ago.

Please let me know if you need any other assistance.

Thank you very much!