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Josh
Josh, Customer Service
Category: Electronics
Satisfied Customers: 37853
Experience:  5 years as Network Admin, 10+ years of IT support
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Holland codes are blocked and I need a number to call in

Customer Question

Holland codes are blocked and I need a number to call in North America to get them to change how many rings
JA: Just to clarify, what device or product are you trying to access?
Customer: Calling codes
JA: What's the brand and model of your product?
Customer: Huawei P smart 30
JA: What have you tried so far with your Huawei product?
Customer: **61*121*11*25#
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: Also **61*101*11*25#
Submitted: 16 days ago.
Category: Electronics
Expert:  Josh replied 16 days ago.

Hi! Welcome to Justanswer.com, an independent paid question and answer platform that is home to the best experts in the world! My name is ***** ***** I will be assisting you today.

I understand how frustrating your issue can be but I will try to work as fast as possible to a resolution to your issue. With that being said, please view the steps below to fix your issue. If the initial steps do not fix your issue, please reply back and I will continue to assist you.

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Which company are you trying to call?

Customer: replied 16 days ago.
None. I'm trying to make the number of rings longer before my device switches to voicemail
Expert:  Josh replied 16 days ago.

Who is your cell phone carrier?

Customer: replied 16 days ago.
Chattr n Canada. I bought my device a year-and-a-half ago in France
Customer: replied 16 days ago.
Huawei P smart 30
Expert:  Josh replied 16 days ago.

Thank you for the information.

To change the number of rings before a call diverts to voicemail dial **61*443 *10*amount of seconds# ***** by SEND. The "amount of seconds" above should be replaced by the number of seconds your phone will ring before diverting the call to voicemail. The number can only be 5, 10, 15, 20, 25 or 30 seconds.

Customer: replied 16 days ago.
Message received was invalid MMI code
Expert:  Josh replied 16 days ago.

What exactly did you enter?

Customer: replied 16 days ago.
61*443*10*30#
Expert:  Josh replied 16 days ago.

Thank you for confirming.

In that case, you would need to contact your carrier to see if the ring can be extended.

Customer: replied 16 days ago.
Contacted Chattr They told me they have absolutely nothing to do with that. Do you have a North American number for Huawei?
Customer: replied 16 days ago.
Or another idea?
Expert:  Josh replied 16 days ago.

Yes, their number is 1-***-***-****

Customer: replied 16 days ago.
This was a business line to Romania. However they did give me why we support Canada number. I will have to contact them tomorrow as their offices are closed now.
Customer: replied 16 days ago.
Huawei support Canada
Expert:  Josh replied 16 days ago.

Great to hear!

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Thank you for using JustAnswer. It was a pleasure assisting you today and I hope that you had an amazing experience! Again, my name is ***** ***** hope that we speak again in the future.