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I understand how frustrating your issue can be but I will try to work as fast as possible to a resolution to your issue. With that being said, please view the steps below to fix your issue. If the initial steps do not fix your issue, please reply back and I will continue to assist you.
Which company are you trying to call?
Who is your cell phone carrier?
Thank you for the information.
To change the number of rings before a call diverts to voicemail dial **61*443 *10*amount of seconds# ***** by SEND. The "amount of seconds" above should be replaced by the number of seconds your phone will ring before diverting the call to voicemail. The number can only be 5, 10, 15, 20, 25 or 30 seconds.
What exactly did you enter?
Thank you for confirming.
In that case, you would need to contact your carrier to see if the ring can be extended.
Yes, their number is 1-***-***-****
Great to hear!
Thank you for using JustAnswer. It was a pleasure assisting you today and I hope that you had an amazing experience! Again, my name is ***** ***** hope that we speak again in the future.