Ask an Electronics Question, Get an Answer ASAP!
Greetings and Welcome to JustAnswer.
I am Andrew your Support Technician with over 30 years of experience, it can be very frustrating when electronic devices go wrong but from my experience misconfiguration are usually the problem and they can be quickly resolved with the right advice and assistance. Please allow me a few moments to investigate, I will respond at the earliest either requesting more information or providing further information.
Thank you for your patience while I investigated your question. I will need some additional information in this instance as the information provided initially has not been very clear, I hope that is ok with you.
I have investigated the information you have provided and it sounds like you have a query relating to a printer that fails to print the right colours. It would suggest to me this could be a problem with the printers head and problems like these can be resolved by performing a clean on the head through its internal cleaning function and to do so, please see the instructions I have attached below to assist you.
I hope the information provided today helps and if you have any questions or require any further assistance, please let me know and I will do my best to answer those!
If that has not worked, it would suggest the printer will need to go into a service centre to a specialist if you are wanting to go down the repair route and I can provide you with some options if you like?
I would recommed - https://www.printer4you.com/uk/en/printer-maintenance
If you would like to cancel, you will need to call out customer support line, can I provide you number?
Sure, the number is 0808(###) ###-####/p>
I hope you the information I provided has been helpful.