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Andrew Balfour
Andrew Balfour, Electronics Technician
Category: Electronics
Satisfied Customers: 760
Experience:  Over 30 Years Experience!
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I have a canon mg4250 printer and want to connect to my

Customer Question

I have a canon mg4250 printer and want to connect to my chromebook laptop
JA: What kind of computer or device are you printing from?
Customer: chromebook acer 15
JA: How long has this been going on with your MG4250?
Customer: just started trying
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: hav,nt updated
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no
Submitted: 10 days ago.
Category: Electronics
Expert:  Andrew Balfour replied 10 days ago.

Greetings and Welcome to JustAnswer.

I am Andrew your Support Technician with over 30 years of experience, it can be very frustrating when electronic devices go wrong but from my experience misconfiguration are usually the problem and they can be quickly resolved with the right advice and assistance. Please allow me a few moments to investigate, I will respond at the earliest either requesting more information or providing further information.

Expert:  Andrew Balfour replied 10 days ago.

Thank you for your patience while I investigated your question. I will need some additional information in this instance as the information provided initially has not been very clear, I hope that is ok with you.

  1. Could you let me know how the printer is connected?

Customer: replied 10 days ago.
via a cable
Customer: replied 10 days ago.
prefere this chat
Expert:  Andrew Balfour replied 10 days ago.

Would that be a USB Cable?

Customer: replied 10 days ago.
Expert:  Andrew Balfour replied 10 days ago.

I have investigated the information you have provided and it sounds like you have a query relating to a printer which you are trying to install on a Chromebook. I would recommend you follow the steps attached below to assist you with the installation;

  1. Power the printer on and connect it to the chromebook via a usb cable. 

  2. Go into your settings by clicking into the time section at the bottom-right corner of the screen and selecting the gear icon.

  3. Scroll to the bottom and click "Advanced."

  4. Under the "Printing" section, select "Printers."

  5. Click on "Add Printer."

  6. Follow the onscreen instructions to complete the installation.

I hope the information provided today helps and if you have any questions or require any further assistance, please let me know and I will do my best to answer those!