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Yes I did, please allow me a moment to send type the instructions.
I have investigated the information you have provided and it sounds like you have a query relating to a printer that prompts its in offline mode. I would recommend you attempt the steps I have attached below and try again;
Im pleased to hear you are another Happy Customer with a Fixed Problem. If you need further assistance in the future you can reach out to me via JustAnswer. Best of luck!
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