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*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 14065
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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Iam a local dj i use Windows media player to store my music

Customer Question

Hi my names David iam a local dj i use Windows media player to store my music i use Windows 7 becau
JA: How long have you had your Windows Media Player?
Customer: For about maybe 8 years but one of my refurbished laptop is starting to stop working i was going to get a new laptop will media player still work with Windows 10 the last time I tried it it sort of stopped it working
JA: Who makes your media player? How old is it?
Customer: Sorry Pearl don't understand the question
JA: What have you tried so far with your media player?
Customer: Its just to download my music from 7 digital and i put all my collections of cds on to it makes finding songs better
JA: Anything else you want the Video Expert to know before I connect you?
Customer: Just the last time I bought a hp laptop from curry's I had to change it to Windows 7 because 10 would not let me play my music on Windows media
Submitted: 6 days ago.
Category: Electronics
Expert:  *ElectronicsTech replied 6 days ago.

Welcome to JustAnswer.

My name is ***** ***** I will be your technical support specialist today.

Thank you for your question, I look forward to assisting you. I’m sorry to hear you're having this issue. I know that can be frustrating.

Hopefully, we can get this resolved quickly.

Expert:  *ElectronicsTech replied 6 days ago.

Yes,  you can use Windows Media Player on Windows 10 computer.

select the Start button, then select Settings > Apps > Apps & features > Manage optional features > Add a feature > Windows Media Player, and select Install

Customer: replied 6 days ago.
Thanks for your help the last time I tried that it wouldn't let me play the cds I put in it it kept flashing can't play
Expert:  *ElectronicsTech replied 6 days ago.

Your welcome.

Customer: replied 6 days ago.
Sorry iam not paying 16 pounds for a phone call I'll try and figure it out for myself thanks again randy
Expert:  *ElectronicsTech replied 6 days ago.

Okay,  we can chat here if you need anything.

Follow these steps on your Windows 10 computer.

select the Start button, then select Settings > Apps > Apps & features > Manage optional features > Add a feature > Windows Media Player, and select Install

Expert:  *ElectronicsTech replied 5 days ago.

Please let me know if you need any other assistance.
Thank you very much!

Randy