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I would like to start by introducing myself, I am Andrew, one of the many experts on JustAnswer.co.uk with over 30 years of experience! I know it can be frustrating when electronics go wrong but from my experience, misconfiguration is usually the most common reason and with the right advice and guidance you can be sure to have them addressed. Please allow me a few moments to investigate the information you have logged with us today so that I can provide you with the information you need to have this matter addressed
I have investigated the information you have provided and it sounds like you have a query relating to an Apple iPhone which fails to load your banking applications. I would suggest this is likely an application problem and something like this is common but doesn't occur so often to overcome something like this, you should perform a power cycle and to do so, please see the steps I have attached below.
I hope the information provided today helps and if you have any questions or require any further assistance, please let me know and I will do my best to answer those!