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Hello and welcome to JustAnswer services. This is Anas and I will be assisting you with your issue today. I am sorry for the trouble you are facing. I know that can be frustrating. Hopefully, we can get this resolved quickly. As I understand you are trying to locate your phone.
I’m sorry that you lost your phone. Samsung has its own inbuilt feature called Find My Mobile which you can use to know the location of the phone easily. Please follow the instructions given below to locate your Samsung Phone.
If your phone doesn't appear in the list of devices, please check the link below for detailed instructions. (Please check it)
If you’re unable to retrieve your lost device, you can also try to back up your data remotely. To make use of this service, you should make sure Samsung Cloud is activated on your device. A wide range of data can be backed up to Samsung Cloud and restored when you get a replacement device. You can also tap “erase” in Find My Mobile to remotely delete all data and perform a factory reset. Before you do this, note that it will also remove your Samsung account from the lost device, so you will not be able to locate it after the reset. Please kindly let me know how it goes.
If the above method didn’t work then you can also try to locate the device using Google's Find My Device service. You need to have enabled the location access for Find My Device on your phone. Please follow the steps given below.
Please check the link below for detailed instructions.
Please kindly let me know how it goes.
I make every effort to provide you with exceptional support or 5-star service. If you have any further questions about this then please do not hesitate to get back to me and I will be glad to help. Have a wonderful day!Keep safe always.Sincerely,Anas