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Justin Johnson, Technician

Category: Electronics

Satisfied Customers: 13124

Experience: Training and Development at Scientifically Speaking

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I have a Hp officejet Pro 8610 displaying cartridge problem.

Customer Question

Hi i have a Hp officejet Pro 8610 displaying cartridge problem. What can i do to fix it?
JA: What's the brand and model of your printer?
Customer: Hp officejet Pro 8610... Is this what you asked for?
JA: The Printer Technician will be able to walk you through that. How long has this been going on with your printer?
Customer: One year, I kind of stopped using it for a while
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: one year ago
JA: Is there anything else the Printer Expert should know before I connect you? Rest assured that they'll be able to help you.
Customer: No

Submitted: 14 days ago.

Category: Electronics

Expert: Justin Johnson replied 14 days ago.

Welcome to JustAnswer.com, I am Justin. I will be your technical support today.

What is the error you are getting?

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Customer: replied 14 days ago.

I have Hp officejet Pro 8610 displaying cartridge problem

Expert: Justin Johnson replied 14 days ago.

Is there more to the error than "cartridge problem"?

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Customer: replied 14 days ago.

I don't really know, i was given this printer and i'm just discovering the problem

Expert: Justin Johnson replied 14 days ago.

Where did you first discover the problem?

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Expert: Justin Johnson replied 11 days ago.

Thank you for using JustAnswer.com Please let me know if you have any other questions.

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I have a Hp officejet Pro 8610 displaying cartridge problem.

Customer Question

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