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My name is Sheri. Thank you for using JustAnswer. I am sorry that you are experiencing this issue with your HP Envy 4527 printer and I will do my best to resolve it for you as quickly as possible.
Please allow me a moment to review the information you have provided so far. Also, feel free to reply with any additional details you feel are necessary.
Thank you so much for allowing me to help you. I appreciate your patience through this process. My goal is to provide you with excellent service
Expert Level Professional Consultant with over 25 years of experience
Hi. Have you tried downloading the HP Smart and driver yet?
Without the information I requested, I am only able to provide you with a general answer, but I hope this helps.
Please click the link below and follow the steps to use the HP Smart Tool to install the printer:
I just wanted to follow up. Please let me know if that worked for you.
Thank you so much for allowing me to help you. I appreciate your patience through this process. My goal is to provide you with excellent service. Please feel free to reply with any questions.
You are very welcome.