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Hello and welcome to JustAnswer services. This is Anas and I will be assisting you with your issue today. I am sorry for the trouble you are facing. I know that can be frustrating. Hopefully, we can get this resolved quickly. As I understand you are trying to locate your Samsung phone.
I’m sorry that you lost your phone. Samsung has its own inbuilt feature called Find My Mobile which you can use to know the location of the phone easily. Please follow the instructions given below to locate your Samsung Phone.
If the above method didn’t work then you can also try to locate the device using Google's Find My Device service. You need to have enabled the location access for Find My Device on your phone. Please follow the steps given below.
Please check the link below for detailed instructions.
Please kindly let me know how it goes.
I make every effort to provide you with exceptional support or 5-star service. If you have any further questions about this then please do not hesitate to get back to me and I will be glad to help. Have a wonderful day!Keep safe always.Sincerely,Anas
Just to confirm, did you try the above instructions?
Please let me inform you that the above methods are the only ways to locate your Samsung phone. If you're still unable to get your phone back, contact your carrier and explain that your phone has been lost or stolen. The carrier will flag your device's International Mobile Equipment Identity(IMEI) number and, in most cases, will prevent that number from working on the network, rendering the device useless to whoever has it. Keep in mind that if you have your service suspended you'll reduce the odds of tracking the phone unless it's connected to a known Wi-Fi network. Suspending service is something you should only do after you're sure you can't recover the phone. If you still cannot locate it then you need to contact local law enforcement and let them know you need help recovering a lost or stolen phone. I apologize that I had to deliver the bad news to you. Please understand that we do not like to deliver bad news. Bad news situations are difficult to handle. Thankfully, a large majority of our customers understand that we are just messengers in this situation. Thank you very much for understanding the situation.