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Mohammed Anas
Mohammed Anas, Technician
Category: Electronics
Satisfied Customers: 3000
Experience:  System Engineer and Microsoft Certified Solutions Expert (MCSE)
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How can I get my old emails up, Gmail, phone or tablet,

Customer Question

How can I get my old emails up
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Gmail
JA: How do you usually access Gmail? On a phone or tablet, or through a web browser?
Customer: phone or tablet
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the Email Expert to know before I connect you?
Customer: does it cost as I am on holiday and have no bank cards with me
Submitted: 17 days ago.
Category: Electronics
Expert:  Mohammed Anas replied 17 days ago.

Hello and welcome to JustAnswer services. This is Anas and I will be assisting you with your issue today. I am sorry for the trouble you are facing. I know that can be frustrating. Hopefully, we can get this resolved quickly. As I understand you are trying to access your Gmail.

Expert:  Mohammed Anas replied 17 days ago.

Could you try to access your Gmail account via browser using the link below?

Please try to sign in with your correct Gmail ID and password ***** access the emails. Please let me know what happens.

Expert:  Mohammed Anas replied 17 days ago.

Hello, Without the information I asked for in my request, I can only give you this general answer but I hope this is helpful.

It seems like you are trying to access your Gmail account. Please follow the methods given below to access your Gmail account.

Method 1: Use a browser to access your Gmail.

Open a browser on your device and go to www.gmail.com and sign in with your Gmail account there to access the emails.

Method 2: Download and Install the Gmail app to access your emails.

  • If you are using an Android device, then go to Google Play Store and type Gmail in the search box. In the search results, select the Gmail app, and then select Install. After installing open the app and add the Gmail account by signing in with your Gmail account.
  • If you are using an IOS device, then select the App Store icon from your home screen. Type Gmail in the search box to find the Gmail app. Select the Gmail app in the search results, select Get, and then select Install. After installing open the app and add the Gmail account by signing in with your Gmail account.

Please click the link below for detailed instructions.

Please kindly let me know how it goes.

Expert:  Mohammed Anas replied 17 days ago.

I make every effort to provide you with exceptional support or 5-star service. If you have any further questions about this then please do not hesitate to get back to me and I will be glad to help. Have a wonderful day!
Keep safe always.
Sincerely,
Anas