Electronics
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Please remove all of the paper from the tray
Insert one sheet of paper in the tray
Try to print now -- Does it work with one sheet?
Does the paper jam?
Does the paper actually jam or does the paper come out blank?
Thank you for confirming.
How old is the printer?
Unfortunately, the issue that you are having is actually a hardware issue (with the rollers/sensor) -- Since it is over a year old, the printer is outside of the warranty period, it would cost more to repair it than to replace it.
You're welcome!
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