Ask an Electronics Question, Get an Answer ASAP!
My name is Sheri. Thank you for using JustAnswer. I am sorry that you are experiencing this issue with your WiFi on your G3501 and I will do my best to resolve it for you as quickly as possible.
Please allow me a moment to review the information you have provided so far. Also, feel free to reply with any additional details you feel are necessary.
Thank you so much for allowing me to help you. I appreciate your patience through this process. My goal is to provide you with excellent service
Expert Level Professional Consultant with over 25 years of experience
HI. I understand your WiFi network has changed and you are trying to connect the printer to the new WiFi network, is this correct?
From your computer, please click on the link below.
Once on the Canon website, download the G3000 series Full Driver & Software Package (Windows). (Make sure the top of the page says Windows 10 64-bit or the operating system that matches your computer). Once downloaded, unplug or turn off the printer. Run the downloaded file and follow the prompts and turn on or plug in the printer when prompted. Once done, test print.
Note: You may need to use a USB cable during the installation.
I just wanted to follow up. Please let me know if that worked for you.
Ok, thanks. Take your time. Just reply after.
You are very welcome. It is my pleasure to assist you.
Thank you so much for allowing me to help you. I appreciate your patience through this process. My goal is to provide you with excellent service. Please feel free to reply with any questions.