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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 2346
Experience:  Over 20 years of experience in the Electronics and IT industries.
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Just asked questions the you transfered me to secure page ??

Customer Question

Just asked questions the you transfered me to secure page ??
JA: What's the brand and model of your product?
Customer: I gave you that can you not speak to a person Samsung 32 Inch UE32T5300
JA: What have you tried so far with your Samsung product?
Customer: Doesn't appear to be anything other than settings ??
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: Trying to get the specific channel but can't get get
Submitted: 5 days ago.
Category: Electronics
Expert:  TechFixer replied 5 days ago.

Hi and Thank you for using JustAnswer, please allow me a few moments to check over all the details you have provided my assistant pearl!

Customer: replied 5 days ago.
I am trying to get a particular Channel and it dosen't come up
Customer: replied 5 days ago.
Its anybody there
Customer: replied 5 days ago.
Its ok just type
Customer: replied 5 days ago.
Waiting
Customer: replied 5 days ago.
Help
Expert:  TechFixer replied 5 days ago.

I'm really sorry to hear you are experiencing trouble with your channels, let's take a look into this together and hopefully we get that resolved today. Which channels are you having trouble with, is it just the one ,or are there multiple channels, could let me know the name of those channels?

Customer: replied 5 days ago.
Trying to get 236 on the TV and can't get it now not listed
Expert:  TechFixer replied 5 days ago.

What channel would 236 be programmed to sorry?

Customer: replied 5 days ago.
its a news channel
Customer: replied 5 days ago.
It was on yesterday and gone
Customer: replied 5 days ago.
No Menu on control
Customer: replied 5 days ago.
We are online to someone now thank you???
Expert:  TechFixer replied 5 days ago.

Which news channel is that, sorry to ask so many questions it's just that I want to be sure with the information I'm sharing with you?

Customer: replied 5 days ago.
Sorry to have troubled you- all now sorted. Please can I have my £1 refunded through my Card.
Customer: replied 5 days ago.
Many thankks
Customer: replied 5 days ago.
Barry Hogg
Expert:  TechFixer replied 4 days ago.

I appreciate your honesty and there's no need to apologise.

I can understand you have decided to opt out of the JustAnswer service and I hope you won't hesitate to return in the future!

If you do choose to return, I would like to ask you to be referred to me directly, and to be able to do that, you just need to enter @Elexpert22 in the question box when speaking to Pearl.

Thank you for using JustAnswer and I look forward to assisting you in the near future!

Steven