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My name is Sheri. Thank you for using JustAnswer. I am sorry that you are experiencing this issue with your Lumix DMC-FZ72 camera and I will do my best to resolve it for you as quickly as possible.
Please allow me a moment to review the information you have provided so far. Also, feel free to reply with any additional details you feel are necessary.
Thank you so much for allowing me to help you. I appreciate your patience through this process. My goal is to provide you with excellent service
Expert Level Professional Consultant with over 25 years of experience
HI. Are you trying to connect the camera to your computer?
Ok, thanks. First, please click the link below to reach the Panasonic page. It explains that the driver is built into Windows and Mac, so there is no CD.:
Please try moving the USB cable to a different port in your computer and then turn the camera on. See if the computer detects it.
What type of computer are you connecting it to?
Is it Windows 10 or what version?
Without the information I requested, I am only able to provide you with a general answer, but I hope this helps. Please try plugging the camera into a different computer to determine whether the other computer will detect it.
Next, please try plugging the camera into a different computer.
I just wanted to follow up. Please let me know if that worked for you.
Was it another Windows 10 computer?
I haven't heard back from you. Just reply if you need any further assistance.
Thank you so much for allowing me to help you. I appreciate your patience through this process. My goal is to provide you with excellent service. Please feel free to reply with any questions.