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Hi and Thank you for using JustAnswer, please allow me a few moments to check over all the details you have provided my assistant pearl!
I'm sorry to hear your experience has been not-so-positive with your Televsion.
Thank you for sending all the initial information over, I wanted to capture some additional information before making further suggestions.
I wanted to know first, how is the TV connected for a source of signal ie. Do you have a Sky or Virgin media or any other services or just a basic TV Aerial?