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I am sorry to hear about your printer issues! Let's try a reset of your printer...
With the printer powered on, remove the power cord from the back.
Wait 2 minutes
Plug back in the power cord and power it on
Check to see if your issue continues and let me know the results.
Please remove all of the ink from the carriage
Replace all of the ink back in and check to see if the issue continues
I am following up with you. I have provided steps or information above that you have not responded back to yet. Please take a minute to review the conversation above and if you still need help, please respond back so that we can continue. If the issue is resolved or you do not need anymore help, you can either reply stating it was resolved or simply read this message here and the response below without a response.
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