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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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Hi, Can you help please. I have used windows live mail for

Customer Question

Hi, Can you help please. I have used windows live mail for about 2 years. Suddenly I am asked for the password; if I had one I do not remember it, Microsoft won't help. If I had one I would have recorded a hint in case I forgot the pwd, but the box with hint does not appear. Also, can you remind me where the old emails are stored. I want to keep a copy as I am reinstalling W7. Alas, I have just realised I can not receive an email reply. Do you publish elsewhere?.
Many thanks
Submitted: 4 years ago.
Category: Email
Expert:  James K. replied 4 years ago.


My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James