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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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my email account [email protected] and I also have

Customer Question

my email account [email protected] and I also have a password (obviously) but for the first time I cannot access my email account. I tried to re-set my password, but it
wont accept the 'new' password XXXXX it thinks my email account address is incorrect.
Submitted: 4 years ago.
Category: Email
Expert:  Jess M. replied 4 years ago.
Hi, welcome and thank you for your question. My name is Jess and I am glad to assist you today.

I am sorry about your email problem. Can you please tell me the tail or end part of the problem email account? Is it,, or others?

Please let me know so that I can help you further.

Best regards,