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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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my i pad has suddenly stopped sending e mails . Receiving

Customer Question

my i pad has suddenly stopped sending e mails . Receiving is ok , I have not changed any settings
Submitted: 4 years ago.
Category: Email
Expert:  Pete replied 4 years ago.
Hi there,
Who is your email provider? (e.g
When you try to send an email does it get stuck in the Outbox?
Do you get any error message when trying to send an email?
Is the iPad connected using wifi or 3G?
Customer: replied 4 years ago.

Im not sure of my e-mail provider - its a Company provider - if its any help the hosts reference is 92-52-96-22

The message when I try to send mail says - Cannot send mail . A copy has been placed in your outbox . [email protected] wss rejected by the server

I am using wi fi from my main computer , which is working fine with the same settings

Expert:  Pete replied 4 years ago.
What are the SMTP (outgoing) mail server settings that you are using on both the iPad and on the computer?
Customer: replied 4 years ago.


user name [email protected]

password -I have this

Server port 587

Use SSL - on

Expert:  Pete replied 4 years ago.
Can you double-check that both the iPad and computer are using exactly the same settings?
Can you also let me know the domain (after the @ symbol of the username)?