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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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can you help me to set up e-mailaccount or retrieve my old

Customer Question

can you help me to set up e-mailaccount or retrieve my old e-mail account
Submitted: 4 years ago.
Category: Email
Expert:  Viet - Email Tech replied 4 years ago.

Hello Brian! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?


Do you have windows xp, vista, or 7, or 8, or mac computer?


Is there any error or message when accessing or signing in your email account?


At your email website, have you tried the option forgot password XXXXX can't access account, etc. in order to reset your email password?

Edit: It looks like you are not there; please reply back when you are availabe to continue. Thank you,