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Ask Viet - Email Tech Your Own Question
Viet - Email Tech
Category: Email
Satisfied Customers: 39862
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I have just created a new Screen Name, which instead of separate

New Mail and Read Mail... Show More
New Mail and Read Mail boxes, simply has an Inbox for both. How do I set up the mail boxes I am familiar with to replace this all-puprose Inbox? I can find no mentioon of them on Mail Options, even tho0ugh they are the norm on all my other sCREN NAMES..
Submitted: 4 years ago.
Category: Email
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replied 4 years ago.

Hello John! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Please try the following to switch the New / Old mail box style:


- Click on the website below:

, then sign in your new screen name
, then click on the option/button: Switch to New/Old.
, then close AOL Desktop program, then re-open it and check.


Also, just for your reference; for switching to one Inbox:



Does that work? Please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue.


Edit: It looks like you are away; please reply back when you are available to continue. Thank you,