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Richard, Software Engineer
Category: Email
Satisfied Customers: 44602
Experience:  Over 15 year experience in Email Systems and Programs
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my account opens okay but wont let me open any

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my account opens okay but wont let me open any mail. the sign-in, inbox all displays fine but when I click on any part it just returns to where it was. This is only happening on my own desktop, it works fine on every other computer I have tried. Any ideas?
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

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Can you tell me which internet browser you are using on the computer with the problem?

eg: Internet Explorer?

Thank you
Customer: replied 4 years ago.

the browser is but I have tried through google and it is still the same.

ok, thats the website, not the browser, but I will assume it is Internet Explorer.

Please do the following in your browser

Click Tools (the gear wheel top right) than Internet Options

Click on the General Tab and Delete all Temporary Internet Files.

Than click the Advance Tab and click Reset

Restart the computer and tell me if you still have the problem please.

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