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Richard, Software Engineer
Category: Email
Satisfied Customers: 43359
Experience:  Over 15 year experience in Email Systems and Programs
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I have a Google hotmail account but I cant access it.I have

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I have a Google hotmail account but I can't access it.I have tried all different ways with no success.Google Chrome says my email account doesn't exist but I've had the same one but a long time.Why has the format changed so it no longer has hotmail options?
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

It appears you may be on the wrong sign in page.

Can you click on my link below please

Click me to open

And tell me if you can log in their?

Let me know the results please

Customer: replied 4 years ago.

Why couldn.t I log in to outlook before.I tried that and it didn't work.

I dont know what you were doing before Doreen.

What did not work with my instructions?

What was the problem you encountered?
Customer: replied 4 years ago.

I already tried outlook as that was what came up when I opened my hotmail account but when i tried to access outlook from Google chrome it wouldn't accept my password.


Did you do my instructions? I really need you to be more clear please in your responses.

I gave you a set of instructions, and I need to know what happened.

Customer: replied 4 years ago.

I tried your suggestion and I could sign in to my email account.Why couldn't I before?

Because it appears you were using the wrong address Doreen.

You need to use

This is where you log in.

The only reason you had problems before was you were not at the right place to sign in.

If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Customer: replied 4 years ago.

I tried on Google and MSN,which has a different password,but neither worked before.I can't afford to pay each time if I can't access my account.

I know Doreen, but you just go to

And sign in there, not at Google or MSN as these are not for this service.

You go to

Richard and 3 other Email Specialists are ready to help you