How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21629
Experience:  Expert for over 10 years
Type Your Email Question Here...
Josh is online now

How do I retrieve all my old emails, can I get intouch with

Customer Question

How do I retrieve all my old emails, can I get intouch with gmail direct?
Submitted: 3 years ago.
Category: Email
Expert:  Josh replied 3 years ago.
Hi! My name is Josh and I will be assisting you. Let's get started!

With any email recovery process there is no guarantee for all or any of your emails to be recovered. Please understand that I have no control on the retrieval of your emails and I am only able to supply you with the information to retrieve your messages.

You will need to complete the "My messages have gone missing" form

Click here ------>

To answer this question on the form - "If you use POP or IMAP to access mail, in which places are your messages missing?" -

If you access your email through a web browser or by using then select I don't use POP/IMAP or I'm not sure if I use POP/IMAP

If you use Gmail with Outlook/Windows Live then please select an option 1-3.

Note: It can take up to 72 hours to retrieve your emails. You will notice the emails back in your account and you will receive an email in your account stating the restore is finished. Please allow full time for the restore process to take place.