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Richard, Software Engineer
Category: Email
Satisfied Customers: 44598
Experience:  Over 15 year experience in Email Systems and Programs
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I have just received an email saying i am due in court on 25th

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I have just received an email saying i am due in court on 25th may. It says they have removed a virus from my note book. I have tried to reply to this, the message failed. PLEASE help me as I dont know what i have done wrong.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me the error you received when the reply failed?

Thank you

Customer: replied 4 years ago.

Demon error message failed


Thanks Wendy

This is not a problem on your computer.

the problem is

You typed in the address wrong

The email address does not exist is has been eliminated ( deleted)

The recipients Inbox is full. Some Emails have max quotas for their Inboxes. The recipient either has to delete some emails or file some of their mail in some other File folder.

One of these reasons is why it is failing, nothing with what you are doing.

Can you tell me the email address your sending to? Separate it with a space so that it is not blocked here

eg: name @

Thank you
Customer: replied 4 years ago.
You need to put a space in between it Wendy, else it is blocked here

eg "operator<[email protected]"

So put it like

name @

Customer: replied 4 years ago.

sorry i dont know where you want the space, I just copied the adress as it was on hte heading of the email.

in your message here Wendy

So instead of writing the entire email, use a space before the @

example wendy @

See the space before wendy and after yahoo?

You need to tell me the address this way please

Customer: replied 4 years ago.

is this how you mean?

yes, and I need the part before the @ as well

Tell me that please

Customer: replied 4 years ago.


Thank you Wendy

I have run a test on the address and it is not valid.

This means it is either a fake address, or there is an issue with it on the companies server.

This problem is in no way related to you or your computer.

To me, it looks like a scam email, that someone has faked to look like it comes from this address.

But not you (nor I or anyone) is able to email it.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard and other Email Specialists are ready to help you