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Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 17934
Experience:  10+ years of work experience.
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When I click on internet explorer, another panel used to appear

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When I click on internet explorer, another panel used to appear giving the option of either GOOGLE or e-mails. This has stopped and I urgently need to get into my emails. HELP !

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.

Would the other panel be located on the actual page, in a side bar, or somewhere else?

- Jason
Customer: replied 3 years ago.

when I move the cursor over the internet explorer a panel used to appear alongside on the same page

Thank you for the update, David.

No extra charge:
May I please, start a remote screen sharing session with you so that I can better help you resolve this problem?

Thank you.

Please, click the following link and choose to run the remote application:

Here are the steps:
1) In Interenet Explorer, press ALT V
2) Choose Explorer Bars > Favorites Bar

Or you could press CTRL SHIFT I

All is now working.

If you ever wish to work with me in the future, you can ask your new questions and have them sent to me directly at the following page:

Thank you for your time and please, do not forget to rate my help below.

- Jason
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