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James K.
James K., Consultant
Category: Email
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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have an email address but cannot access it. was

This answer was rated:

have an email address but cannot access it. was on yesterday but now locked me out. it is not attached to a talktalk account -is an old account.

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 3 years ago.


Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues

Cheers James
Customer: replied 3 years ago.

hello James,

have you got any news on unblocking my email? has several key things in folders i desperately need.

Thanks, Nigel


Nothing yet they said the account did not exsit,

And they would send it to the next level nothing heard back yet

Customer: replied 3 years ago.

thanks. fingers crossed


No problem
Customer: replied 3 years ago.

Any joy? desperate for some of info from folders and do not have linked account.


nothing i am afraid you welcome to call them to chase
Customer: replied 3 years ago.

aol would not help me when i rang. said no longer managed tis account.

Ist talk talk you have to talk to
Customer: replied 3 years ago.

tried talktalk and they were no use o me


I tried with the also , they are the only people who can give accsess
Customer: replied 3 years ago.

where do i go from here then?


talktalk are i am the only people of can provoide you accses to the account , they control the account
Customer: replied 3 years ago.

they claim data protection denies them passing on details or helping. they still have my account registered but it was disconnected when i emigrated in 2008.


It may be that you have to write to them and lay out your case asking them to retain your Emails while in this process
Customer: replied 3 years ago.

can you go any further or is this it in reality? if so, is there any other course of action i can take? really stuck without my email account -headteacher and have new teacher contacts stored there!

in reality you, me can do nothing

Talktalk are the only people , - who can give accses to the account

Without them playing ball - you cant get any progress
Customer: replied 3 years ago.

okay thanks for your time and help.


not a problem sorry its not better news

Please ratemy service not talktalk , by clicking the smiley Faces and submit
James K. and other Email Specialists are ready to help you
Customer: replied 3 years ago.

just been on to talktalk AGAIn -now tell me a system fault has been flagged for days and engineers are working on my type of account.

Fingers crossed.


Great lets hope