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Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5672
Experience:  Certified Email Expert with over 10 years experience.
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Chris L. is online now

I have an account with ( *****@******.*** ) but

This answer was rated:

I have an account with ( *****@******.*** ) but cannot access it at all, why?
Hello my name is ***** ***** I will be happy to assist you.

Can you be more specific about what is going on when you try and access the account? Is your password ***** being accepted? Are you being asked to enter a code? Is something else happening?

Please be as specific as you can so I can help.

Customer: replied 3 years ago.

No to all above, I have just opened a new account with hotmail after my last account has been stopped after someone hacked into it. My old email address was *****@******.***.

Are you trying to get access to the old account?
Customer: replied 3 years ago.

No I'm trying to get into my new account but it does not show anywhere.

Ok please try the following.

1. Click HERE

2. Enter your new email address and password

3. Click Sign In.

If this does not get you into your please let me know what happened when you tried.

Thank you,
Customer: replied 3 years ago.

It is only coming up as a without a place to sign in

Hotmail is now called

The sign in box should be to the right side of the page. Please click HERE and try again
Customer: replied 3 years ago.

It is not showing anywhere to sign in.

Ok I think that you have some other problem that is causing you not to see the log in screen because it is definitely there. Do you want me to connect to your computer and help you that way?
Customer: replied 3 years ago.

that would be fine with me.

Please click HERE to connect, if anything pops up asking you to allow or run say yes.
Chris L. and 5 other Email Specialists are ready to help you