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John, Email Support Specialist
Category: Email
Satisfied Customers: 5721
Experience:  I have been in the IT industry for the past 10 years.
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I have just bought a new HP laptop. I can get through on

Customer Question

I have just bought a new HP laptop.
I can get through on my aol account *****@******.*** on my smart phone#
but not on my new computer. I am always being asked for a new password.
What do I do please?
John Pickering
Submitted: 3 years ago.
Category: Email
Expert:  John replied 3 years ago.
John :

Hello my name is***** will be assisting you today. I am sorry to hear that you are having trouble with your PC. I will try my best to help you

John :

Sir are you opening AOL on the new HP laptop using web browsers like internet explorer or using AOL desktop software?

John :

Sir i haven't got any reply from you for my above question.Do you still need help.Please let me know?