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Kriptokrit, Computer Support Specialist
Category: Email
Satisfied Customers: 3073
Experience:  Over 6 years of experience in Electronics support service
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Trying to set up my Kindle which advises me I have an account

Customer Question

Trying to set up my Kindle which advises me I have an account with amazon and that my 'Pass Word' doesn't match.
I cannot remember setting an account with amazon if I did it would have been a very long time ago
How do I reset or enter a new 'Pass Word' please
Submitted: 3 years ago.
Category: Email
Expert:  Kriptokrit replied 3 years ago.
Welcome and thanks for your question.

I'm Todd and I will be the expert working with you today to help resolve your problem.

To reset your Amazon account password please use the procedure below:

1. Please go to this URL web page - click here to reset your password
2. Enter your email address (email address registered to Amazon)
3. Type the code from the picture
4. Click Continue
5. Open your email box. There you will find email with subject " Password Assistance". Open that email and click on the link that will allow you to reset your Amazon password.

Please don't hesitate to ask if you have any difficulties. I will be happy to help with any follow up questions.

If you have any difficulties or you need more information please do not rate my answer negative BAD service or POOR service. Reply to me using "Reply to Expert" button and I'll provide you with more help.

Kind Regards,