How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Frederick S Your Own Question
Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
Type Your Email Question Here...
Frederick S is online now

I cannot access the kindle shop to order new books

Customer Question

I cannot access the kindle shop to order new books
Submitted: 3 years ago.
Category: Email
Expert:  Kriptokrit replied 3 years ago.

Welcome and thanks for your question.

I'm Todd and I will be the expert working with you today to help resolve your problem.

To help me better assist you, please tell me:

What is the model of your Kindle?

When did you purchase your Kindle?

Is your Kindle connected to wifi?

Were you able to connect and buy books on your Kindle before?



Customer: replied 3 years ago.

I want to cancel any assumed contract with Just answer.

I am contacting my bank to refuse any payment.Please email me to say that ALL contact will be closed.

Mr A R Weight

Expert:  Kriptokrit replied 3 years ago.
Hi Albert,

To cancel subscription please check the link below - click here