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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 7608
Experience:  Computer Software Support Specialist for more than 10 years
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I need the email address for my friend, Gillian O'Kane. I

Customer Question

I need the email address for my friend, Gillian O'Kane. I had the address and have lost it. I need to get in touch with her.
Submitted: 3 years ago.
Category: Email
Expert:  Jess M. replied 3 years ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your email issue. By the way, how did you store her email address before, in your computer or on your phone? And are you using Gmail, Hotmail, AOL, Yahoo Mail, or other email provider to commuicate with her? If you are using a computer, I can help you scan your computer to find her email address. That is the best option that we can have to recover her email. If it will not work, then we can do a reverse search for emails.

Please let me know so that I can help you further.

Best regards,
Customer: replied 3 years ago.
I have replaced my computer wth the I pad that is why I have lost the address
Expert:  Jess M. replied 3 years ago.
Hi Eileen,

Thank you for writing back with that information. So you are now using your iPad and you have no access to that old computer now?

There are 2 ways to access your email while you were in the old computer. First, is by using a web browser like Internet Explorer, Chrome, Firefox or Safari. Second is by using an email program like MS Outlook 2010, Thunderbird, or Eudora or others. Can you please tell me how you accessed your emails in that old computer so that I can provide you the precise recovery procedures?

Keep me posted.
Expert:  Jess M. replied 3 years ago.
Hi Eileen,

Since you already replaced your computer with your iPad, and if you do not have access to your old computer, you have two options to recover the your friend's email addresses.

First, this will only work if you were using a web browserlike Internet Explorer or Safari to send and receive your emails. This is because all your emails and contacts are saved in the web server and NOT in your old computer. To try this option, please use a web browser and access your email there and see if all your emails and contacts are intact there.

If you are using Gmail, go to If you are using Hotmail, go to If you are using another email provider, please tell me so that I can give you the webmail link for that email provider.

If you were NOT using a web browser to send and receive emails in the old computer, then it means that you were using an email program like MS Outlook or Mail. In that case, all your emails and contacts were saved on the old computer.

In this case, your only option to get your friend's email is to contact her using other options like mobile phone text/call. However, if emails was your only means to communicate with her, your last option is to perform a reverse email search. This is done using a reverse search engines available online. But please note that most reverse search engine providers require you to pay to view the search results so this can be your last option.

The only free reverse people search engines are the links I listed below. However, not all of them list the email address as they are always confidential. But they list phone numbers so you can contact her directly and ask for her email:

Pipl Search =>
In that page, just enter the name of your friend. To narrow down your search, you can enter her address as well.

Whitepages =>

The last search option is the paid one, known as the Spokeo People search. They are the leading search engines for people and reverse search. Here is the link:

I hope that helped.

Please remember to rate my service positively (3-5 stars/faces) if this helped. Tips are always highly appreciated! Cool

If you need further assistance, please do not rate me negatively with 1 or 2 faces. Instead, please reply to me so that I can help you further.

Thank you!

Best regards,