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Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21671
Experience:  Expert for over 10 years
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My kindle switched off while I was reading it. Now, when I

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My kindle switched off while I was reading it. Now, when I switch it on the the light alongside the switch comes on for two seconds and then switches off. I have tried recharging it, It appears the charge OK but I still get the same response. Can you help please?
Hi! My name is ***** ***** I will be assisting you. Let's get started!

Please plug in your Kindle and while it is plugged in, hold down the POWER BUTTON for 30 seconds. Wait another 30 minutes while the Kindle is plugged in and power the Kindle back on.

Let me know if it does not work.
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Customer: replied 3 years ago.

Hello Josh

It now appears to OK. I'll pass it to my wife. That's the best test ever!!!!!!

Ray
Great! The wife test is the best test - HAHA!

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